Privacy Policy

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Introduction

KAUTELLA SORAGI LIMITED is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our falageniuszu.soragi.com website, our digital products, and related services.

By using our services, you agree to the practices described in this Privacy Policy. We recommend that you read this document in its entirety to fully understand our practices regarding your personal data.

Who We Are

KAUTELLA SORAGI LIMITED is a company registered in the United Kingdom under number 16283103, with headquarters at Unit 13 Freeland Park Wareham Road, Poole, England, BH16 6FA. We are data controllers as defined by the European Union’s General Data Protection Regulation (GDPR).

Our website address is: https://falageniuszu.soragi.com.

For privacy and data protection matters, you may contact us via email at privacy@kautellasoragi.com or using the contact information provided at the end of this policy.

Information We Collect

Information You Provide to Us

We collect information that you provide directly to us when using our services. This includes registration and profile information such as name, email address, postal address, telephone number, and other information you provide when creating an account or purchasing our digital products.

During the checkout process in our store, we collect payment information, including credit card details or other information necessary to process your purchases through our payment processors Mollie and PayPal. Please note that complete credit card information is processed directly by our secure payment processors and is not stored on our servers.

We also collect information that you provide when contacting us, such as through the contact form, email, or telephone, as well as content you provide when participating in surveys, contests, or promotions, or when leaving reviews and comments about our products.

When you leave comments on the site, we collect the data shown in the comments form, as well as your IP address and browser data, to assist with spam detection. An anonymized string created from your email address (also called a hash) may be sent to the Gravatar service to verify if you use this service. After your comment is approved, your profile picture is publicly visible alongside your comment.

Automatically Collected Information

As you browse our site, we automatically collect data about how you interact with our products and services, including pages visited, time spent, links clicked, and actions taken. We track products you have viewed to, for example, show recently viewed products.

We collect device information such as device type, operating system, browser type, language settings, IP address, and device identifiers. We use your IP address and browser type to estimate taxes and delivery when applicable.

We use cookies and similar technologies to collect information about your browsing on our site. When leaving a comment, you may opt to save your name, email, and website in cookies for your convenience, so you do not need to fill in your details again when you make another comment. These cookies last for one year.

When you access your account on the site, we create several cookies to save your account data and your screen display choices. Login cookies are maintained for two days, and screen options cookies for one year. If you select “Remember me,” your login will be maintained for two weeks. If you log out of your account, the login cookies will be removed.

We also use cookies to track cart contents while you navigate our site. If you edit or publish an article, an additional cookie will be saved in your browser, which does not include any personal data and simply indicates the post ID of the article you just edited, expiring after 1 day.

Third-Party Information

We may receive information about you from business partners, such as payment processors (Mollie and PayPal) and social media platforms, when you use these services in connection with our products. We may also collect publicly available information, such as data from public profiles on social networks or public directories, when permitted by law.

How We Use Your Information

We use your information for the following purposes:

Providing and Improving Our Services

We process your purchases and provide access to purchased digital products. We manage your account and provide customer support when needed. We personalize your experience and offer relevant content based on your previous interactions with our site.

We use the collected data to develop and improve our products and services, analyzing usage trends and the effectiveness of our products. This allows us to better understand how users interact with our site and how we can enhance the shopping experience.

Communication

We send important information about your products, such as updates and changes to terms. We respond to your questions and requests through available communication channels.

With your consent, we send marketing communications about new products, special offers, and relevant content. You may opt out of receiving these communications at any time.

Security and Legal Compliance

We protect our rights, property, and security, as well as the rights, property, and security of our users. We detect, investigate, and prevent fraudulent or illegal activities related to the use of our services.

We comply with applicable legal and regulatory obligations, including tax calculation and record keeping for tax and accounting purposes.

Legal Basis for Processing

We process your personal data based on the following legal bases:

We process your data when necessary to fulfill a contract with you, such as when you purchase one of our digital products. In this case, we need to process your data to complete the purchase, process the payment, and deliver the purchased product.

When you give your explicit consent for processing, such as to receive marketing communications, we use your data in accordance with the consent provided. You may withdraw this consent at any time.

We process data when necessary for our legitimate interests or those of third parties, provided that these interests are not overridden by your rights and freedoms. This includes improving our products and services, preventing fraud, and ensuring the security of our systems.

We also process data when necessary to comply with a legal obligation to which we are subject, such as tax and accounting obligations.

Information Sharing

We may share your information with the following categories of recipients:

Service Providers

We work with third-party service providers who help us operate, provide, and improve our services. These service providers may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use your information for any other purpose.

Our service providers include:

  • Payment processors (Mollie and PayPal): When processing payments, some of your information will be passed to these processors, including information required to process the payment, such as the total purchase amount and billing information. For more details, please refer to Mollie’s and PayPal’s privacy policies.
  • Hosting and cloud storage services: We use hosting services to maintain our website and store related data.
  • Analytics and marketing services: We use analytics tools to understand how users interact with our site and improve the user experience.
  • Customer support services: We may use third-party tools to provide customer support and respond to your inquiries.

Legal Requirements

We may disclose your information when we believe, in good faith, that disclosure is necessary to comply with a legal obligation, such as a court order or subpoena, protect and defend our rights or property, prevent or investigate possible wrongdoing related to our services, or protect the personal safety of users of our services or the public.

Business Transfers

If KAUTELLA SORAGI LIMITED is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that process. We will notify you about any change in ownership or use of your personal information, as well as any options you may have regarding your information.

With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

International Data Transfers

KAUTELLA SORAGI LIMITED is headquartered in the United Kingdom and operates globally. Your information may be transferred and processed in countries outside your country of residence, including countries that may not have the same data protection laws as the country in which you reside.

When we transfer personal data outside the European Economic Area (EEA) or the United Kingdom, we ensure that appropriate protection measures are in place, such as standard contractual clauses approved by the European Commission or the UK government, or other legally recognized transfer mechanisms.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of sensitive data, restricted access to personal information only to employees, contractors, and agents who need to know this information to process it for us, regular security assessments and penetration testing, and data backup and recovery procedures.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

For order information, we store data for determined periods for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.

If you leave a comment, the comment and its metadata are retained indefinitely. We do this so that we can recognize and approve any follow-up comments automatically instead of holding them for moderation.

For users who register on our site, we store the personal information provided in the user profile. All users can view, edit, or delete their personal information at any time (except for the username). Site administrators can also view and edit this information.

When we no longer have a legitimate business need to process your personal information, we will delete or anonymize such information or, if this is not possible, securely store your personal information and isolate it from any further processing until deletion is possible.

Your Privacy Rights

Depending on applicable legislation, you may have the following rights regarding your personal information:

You have the right to request access to your personal information that we process. You may request the correction of inaccurate or incomplete personal information we maintain about you.

Under certain circumstances, you may request the deletion of your personal information, the restriction of processing of your personal information, or object to the processing of your personal information.

You have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit it to another controller (data portability).

When processing is based on consent, you have the right to withdraw your consent at any time.

You have the right to lodge a complaint with a data protection authority if you believe that the processing of your personal information violates applicable data protection laws.

To exercise your rights, please contact us via email at privacy@kautellasoragi.com. We will respond to your request in accordance with applicable legislation.

Embedded Media from Other Websites

Articles on our site may include embedded content such as videos, images, articles, etc. Embedded content from other websites behaves exactly as if the visitor were visiting the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including your interaction with the embedded content if you have an account and are logged in to that website.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Website visitors can download and extract location data from images on the website.

Cookie Policy

We use cookies and similar technologies to improve your experience on our website. Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the site owners.

We use the following types of cookies:

  • Essential cookies: Necessary for the basic functioning of the website, such as authentication, security, and user preferences.
  • Functionality cookies: Allow the website to remember choices you make and provide enhanced, more personalized features.
  • Analytical cookies: Collect information about how visitors use the website, which pages are most popular, and whether users receive error messages. These cookies do not collect information that identifies a visitor.
  • Marketing cookies: Used to track visitors across websites. The intention is to display ads that are relevant and engaging to the individual user.

You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse to accept cookies and remove cookies. The methods for doing this vary from browser to browser and from version to version.

Children’s Privacy

Our products and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have collected information from a minor without parental or guardian consent, please contact us so that we can take appropriate measures.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the “Last Updated” date.

We recommend that you review this Privacy Policy periodically to stay informed about how we protect your information.

Contact

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us:

Email: privacy@kautellasoragi.com
Contact form: Available on our website
Address: Unit 13 Freeland Park Wareham Road, Poole, England, BH16 6FA

Last updated: May 27, 2025